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From28US$ /night
Check-in
30Aug2025Select date
Check-out
31Aug2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Pregolan, 1-5, Surabaya, Indonesia

Rooms with City Views

The hotel offers 162 ensuite bedrooms with complimentary high-speed internet access. Rooms include a personal safe, tea/coffee-making facilities, and a flat-screen cable TV. Some units feature a seating area. Private bathrooms have showers with complimentary toiletries and hair dryers. Higher floors provide views of Surabaya.

24-Hour Dining Options

Drago Restaurant on the ground floor operates 24 hours, serving Indonesian dishes and Western favorites. A coffee shop seats 90 persons. The MEX Building houses additional venues including a 24-hour cafe, an award-winning Chinese restaurant, and the Blowfish night club.

Fitness and Spa Facilities

Recreational amenities include a fitness center with gym equipment. The hotel spa offers traditional Indonesian massages, beauty treatments, and revitalizing therapies. Both facilities are popular with guests.

Central Business District Location

The hotel occupies 5 floors of the MEX Building in Surabaya's Central Business District. It is a short walk from Tunjungan Plaza (one of Southeast Asia's largest malls), Joko Dolog Statue, Taman Apsari, and Pointed Bamboo Monument. The Dyandra Convention Centre hosts trade fairs and conferences nearby.

Business and Guest Services

Services include a business center, 24-hour room service, dry cleaning/laundry, and complimentary newspapers in the lobby. The concierge can arrange travel activities. The hotel is 2 km from Gubeng and 25 km from Juanda International Airport.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Superior Room
Max:
2 persons
230 sq. feet 
Bed options:
1 King-size bed
Shower
Air conditioning
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Suite
Max:
2 persons
240 sq. feet 
Bed options:
1 King-size bed
Shower
Air conditioning
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Standard Room
Max:
2 persons
195 sq. feet 
Bed options:
1 King-size bed
Shower
Air conditioning
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Surabaya1700 ft
Airports
Juanda (SUB) 14.0 mi
Abdul Rachman Saleh (MLG) 54.1 mi
Train
Gubeng Train Station4600 ft
Pasar Turi Train Station Surabaya 1.4 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Lift
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

Jl. Pregolan, 1-5, Surabaya, Indonesia
Map view
Jl. Pregolan, 1-5, Surabaya, Indonesia
Nearby
Jln. Taman Apsari
Joko Dolog Statue
2000 ft
Restaurants
Burger King
600 ft
Jl. Basuki Rachmat no. 8 - 12 Tunjungan Plaza
Rumah Makan Kartikasari
1400 ft
Jln. Embong Sawo 40
Rotiboy Tunjungan Plaza
1300 ft
Jl. Basuki Rahmat Tunjungan Plaza 1 LG #027-030
Bakmi Jogja Trunojoyo
1200 ft
Jln. Tegalsari no. 47 Sebelah pom bensin Tegalsari
Nasi Sayur Pak Djo
300 ft
Jln. Embong Blimbing
Pawon Alit
2100 ft
Jl. Kedungsari no. 8
Waroeng Toendjoengan
2200 ft
Jalan Gubernur Suryo 1F
Wee Nam Kee
3400 ft
Jl. Basuki Rahmat No.8-12 Tunjungan Plaza 6
Eskimo Ice Cream
3500 ft
Jln. Embong Tanjung 4
Sate Kelopo Ondomohen Bu Asih
4200 ft
Jl. Walikota Mustajab 36

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 4 reviews
0.7
0.7/10 based on 421 reviews
Steve
United States, February  2025
8.2/10

I had a wonderful stay at this hotel! The security was top-notch, and I appreciated the option for both Western and Indonesian breakfast. However, my experience with staff assistance was mixed; while some were helpful, I encountered some who seemed unresponsive. Overall, it's a great choice for a value stay in the area, with its close proximity to shopping and dining options.

Rooms
9.0
The rooms were clean and provided a comfortable stay during my visit.
Service
6.0
While some staff members were kind and helpful, I did find the service to be inconsistent, particularly with not receiving a requested sheet change.
Location
10.0
The location is fantastic; just a short 5-7 minute walk to the biggest shopping mall in Surabaya, which made it very convenient for dining and shopping.
Dining
8.0
Breakfast offered a good variety between Western and Indonesian styles, making it enjoyable and satisfying.
Facilities
8.0
The hotel had good facilities as well, including secure parking and a comprehensive food court nearby.
Tim
United States, January  2025
8.8/10

I had a pleasant stay at this hotel, enjoying the clean atmosphere and quick checkout process. The location is excellent, just a short walk to Tunjungan Plaza, making it convenient for shopping and dining. However, the view from my room was less than ideal, and the room size was a bit snug. Overall, it's a great value for the price paid.

Rooms
8.0
The room was clean and well-maintained, though not very spacious, which made it feel a bit cramped.
Service
9.0
The service was fast during checkout, and the staff was helpful and accommodating.
Location
10.0
Situated in the heart of Surabaya, it was just a quick stroll to Tunjungan Plaza and close to a 24-hour mini market, which was very handy.
Dining
Facilities
8.0
While there weren't too many facilities, the essentials were all clean and in good condition, adding to the comfort of my stay.
Claire
United States, November  2024
7.2/10

I had a decent stay at Fave Hotel Mex in Surabaya. The location was very convenient, just a short walk to Tunjungan Plaza, making it easy to shop and eat out. The room was clean but showed signs of age and could use some renovations. Overall, the hotel offers good value for what you pay, but the breakfast options were quite limited despite being tasty.

Rooms
6.0
The room was clean, but a bit outdated with worn wallpaper and the bedding needed better attention. I would rate the room a 6 out of 10.
Service
8.0
I found the staff to be very accommodating and friendly, which made my stay pleasant. I give the service a solid 8 out of 10.
Location
9.0
The hotel is ideally located in the center of Surabaya, just a short stroll from Tunjungan Plaza, which is perfect for shopping and dining. Rating: 9 out of 10.
Dining
6.0
The breakfast was good but lacked variety as I noticed the same options offered for two consecutive days. I would rate the dining experience a 6 out of 10.
Facilities
Convenient location
Outdated room
Robert
United States, November  2024
6.8/10

The hotel is conveniently located in the center, making it easy to access shopping and fast food options. The rooms are clean and comfortable, but the noise level from outside and other guests was quite bothersome during my stay. Additionally, the breakfast service was not up to par, which was disappointing. On the bright side, the staff were very patient and helpful, especially when assisting elderly guests with the Wi-Fi.

Rooms
6.0
The rooms were clean and comfortable, but the noise from outside and the hallway made it hard to sleep.
Service
8.0
The staff were patient and helpful, especially when assisting with Wi-Fi login.
Location
9.0
The hotel is in the center of town, very close to Tunjungan Plaza and popular fast food chains.
Dining
5.0
The breakfast provided was not good, and I found the selection limited.
Facilities
6.0
Basic facilities available, but improvements needed in soundproofing.
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